Digital Transformation Case Study

AI-Powered Transformation Across the Digital Modernisation Journey

Building smarter systems that adapt, learn, and scale with your business. Real examples, proven tools, and lessons from the field across multiple industries.

15 min read
Multi-Industry Experience
7 Transformation Areas

Executive Summary

Digital transformation today isn't just about cloud adoption or breaking monoliths. It's about building smarter systems that adapt, learn, and scale with your business. Having worked across multiple industries—from financial services to retail—we've seen firsthand how AI is now playing a key role across every layer of that journey.

Business Impact

30% cost savings, 50% incident reduction, 3-month timeline acceleration

AI Integration

Intelligent automation across 7 key transformation areas

Cross-Industry

Financial services, retail, healthcare, telecom, and supply chain

AI-Powered Transformation Areas

1. Application Modernisation

Intelligent codebase transformation and microservices architecture

Where AI Comes In

  • Helps untangle monolithic codebases
  • Suggests logical microservice splits
  • Maps dependencies you didn't even know existed
  • Auto-generates tests while you sip your coffee

Tools We Use

IBM Mono2Micro

Great for Java monoliths

GitHub Copilot / AWS CodeWhisperer / GPT-4

Accelerate refactoring and testing

Lightrun + GPT-based insights

Amazing for debugging live systems

Real Case: Major Bank Transformation

While working with a major bank, we used Mono2Micro to break down a legacy loan origination app. GPT-4 helped generate test cases from user stories and code comments. The team shaved 3 months off their modernisation timeline.

Agentic Layer

We had modular agents orchestrating each step—one scoped the code, another tested endpoints, and another validated the proposed services.

2. Cloud Migration & Platform Transformation

Intelligent migration strategies and cost optimization

Where AI Helps

  • Flags what to rehost vs replatform
  • Predicts your future cloud costs
  • Suggests node group changes on the fly
  • Helps you prioritise migration waves

Go-To Tools

Azure Migrate & AWS Migration Hub AI

Cloud migration assessment and planning

Cast AI

K8s tuning (it's saved us serious infra spend)

CloudFix

Catching cost leaks automatically

Story from the Field: Retail Client Migration

A retail client had over 100 workloads on-prem. AI tools guided us on which apps to containerise, which to lift-and-shift, and what to retire. Then Cast AI continuously tuned their EKS setup—netting a 30% savings in compute.

Agent Flow

We used agents to do impact analysis, plan rollouts, and monitor resource drift post-migration.

3. Data Intelligence & Streaming

Real-time analytics and predictive insights

Where AI Shines

  • Detects weird patterns in live data
  • Forecasts inventory, churn, or usage
  • Cleans and labels data as it flows

Stack We Trust

Kafka + Flink + TensorFlow

Near real-time processing

Databricks + MLflow

Keep training and deploying fresh models

Amazon Lookout for Metrics

Spot anomalies fast

Client Impact: Supply Chain Platform

In one engagement, we helped a supply chain platform monitor 50K+ IoT devices. TensorFlow flagged machine failures in advance. Databricks handled demand forecasting. Downtime dropped. Operations smiled.

Agentic Layer

Agents handled drift detection, model refreshing, and feature extraction—without engineers getting paged.

4. DevOps & Automation

Intelligent CI/CD and incident management

AI's Role

  • Spots flaky tests before you do
  • Writes smart release notes
  • Correlates alerts from 10 tools into one root cause

What We've Deployed

GitHub Copilot + Actions

Speeds up code + automates checks

Moogsoft / BigPanda

Perfect for incident correlation

Harness

Smart canary rollbacks

PagerDuty Intelligent Triage

Reduces alert fatigue

Example: SaaS Client Transformation

One SaaS client struggled with noisy alerting and slow releases. Copilot helped devs ship faster. Moogsoft grouped alerts and linked logs with metrics. Incidents dropped 50%.

MCP Angle

We wired AI models to share feedback loops. Test failures would influence linting rules. Alert patterns updated playbooks.

5. AI in Products & Experiences

Conversational interfaces and intelligent user experiences

Why It Matters

  • Chatbots can replace 10% of your support tickets
  • Smart search feels like magic
  • AI dashboards tell stories, not just show charts

Toolset

LangChain + GPT-4

For conversational UX

Pinecone or Haystack

For semantic search

LLM Agents (ReAct)

For decision flows

Live Use Case: Fintech Client

A fintech we worked with embedded a GPT-powered chat in their app. Users could ask about balances, FX history, or raise disputes—via natural language. It became the #1 used feature in 3 months.

Agentic Design

One agent handled queries, another pulled from APIs, another summarised responses with context.

6. Security & Governance

Proactive threat detection and policy automation

Where AI Protects You

  • Detects strange logins, API abuse, or privilege creep
  • Suggests tighter IAM policies
  • Flags risky behaviour before breaches happen

Battle-Tested Tools

Microsoft Sentinel, Darktrace, AWS GuardDuty

AI-powered security monitoring

OPA + ML-based policy training

Intelligent policy management

Field Insight: Healthcare Engagement

In a healthcare engagement, Darktrace flagged privilege escalation from a misconfigured role before it got exploited. The AI traced user behavior anomalies and network traversal patterns.

Agentic Setup

Agents reviewed logs, ran simulations, and tested sandbox policies before pushing to prod.

7. Observability & Self-Healing Systems

Predictive monitoring and automated remediation

Why AI Matters

  • Predicts what's going to break—before it does
  • Summarises logs so humans don't have to
  • Auto-tunes dashboards and alerts

Stack That Works

Dynatrace Davis, Datadog Watchdog

AI-powered observability platforms

OpenTelemetry + GPT log summarisation

Intelligent log analysis

Vector DBs for alert root cause traceability

Context-aware incident management

Client Outcome: Telco Transformation

For a telco, we combined OpenTelemetry with a GPT summariser. It detected log patterns ahead of failure. Engineers received pre-incident insights, not just post-mortems.

MCP Coordination

Each layer of signal—logs, metrics, traces—fed into AI agents that learned and shared context across services.

Transformation Outcomes

Measurable results across industries and transformation areas

30%
Cost Savings

Average infrastructure cost reduction through AI-optimized cloud migration and resource management

50%
Incident Reduction

Decrease in production incidents through intelligent monitoring and predictive analytics

3 months
Timeline Acceleration

Faster modernization delivery through AI-assisted code transformation and testing

Final Thoughts

The real power of AI in digital modernisation isn't just about automation. It's about augmentation. It's about building systems that don't just run—they learn.

Having seen this across domains, we truly believe the future belongs to intelligent, self-optimising platforms.

If you're modernising anything—from your code to your culture—AI isn't just a tool to consider. It's your biggest accelerator.

Let's build the future. Smarter.

Ready to Transform Your Digital Journey?

Let's discuss how AI can accelerate your modernisation efforts and deliver measurable business outcomes.